Q&A 📝

• How would you describe the Tech department in general?

  "We are the innovation engine of the company because through our technology we can improve our operational processes by making them more optimal and improve the quality of the experience for both our customers and our end users."

• What is the mission of the Tech department?

  "To produce the very best platform and products that can be offered".

• What is the vision of the Tech department?

  "Our vision is to turn Paack into a software-driven company".

• What are the shared values and skills within the Tech department?

  "Squad is just a word, not a problem. Workflow is just a technology, not a problem. Empathy is not a nice-to-have characteristic, but an intertwined necessity.

  My way of leading the department is to put the individual back at the centre. We Care because if we don't care first it is impossible for us to thrive and therefore impossible for us to innovate."

  
  

• What is the technology we develop about?

  "We develop multiple technologies for different use, from integrations with third parties or integrations with automations or internal integrations between different services. What we are doing now is a migration from monolithic systems to a distributed services architecture or rather microservices based on Cloud technologies and based on infrastructure as code. We rely on certain criteria in the architecture of the: Compute, Network, and Storage to be able to build systems that are robust and scalable enough to be able to absorb any kind of load and are dynamic enough to be able to adapt to any need of our customers. To do this, in most cases, we use "Serverless" elements and components from Google and other providers such as Cloudsfer to protect our infrastructure and give it the dynamism and at the same time the connectivity it needs to be accessible to all. We follow the KISS principle - Keep It Simple Stupid - keep it simple and don't complicate things.”

• Tech and Tools Stack

  • Go

  • Terraform

  • React

  • Elm

  • React Native

  • Python

• What is it like to follow the Agile methodology on a day-to-day basis (activities etc)?

  "We can reduce it to Software Development and Product Development. In the product development part, we work a lot on the SPRINT part where for two weeks we take requirements, we do technical refinement, then we have two weeks of implementation, where obviously there is an important triage according to the current business needs. Then comes the phase of corrections derived from the incidents and then we do a backlog and triage to prepare the next SPRINT.

  Following the SCRUM methodology we obviously do stand-ups, sprint reviews, technical refinements, functional analysis, strategic analysis and architecture analysis".

  
  

• What are the most important and interesting projects at the moment?

  • Infrastructure refactor - upgrade of the current cluster and transition of services to serverless methodology.

  • Application development, extension to WH model, WH management system, Notification Services

  • Customer Solutions integrations

  • Network automation

• What are the stages of the recruitment process?

  Tech Assessment 

  "In this phase of the selection process, we mainly measure whether the candidate's qualifications match the needs of the vacancy. It is a very important step, however, we do not always choose who is the best technically, but we also evaluate other factors for which we use the following interview phases. If it is in accordance with the seniority level of the vacancy, we often do not necessarily choose who is the best technically but evaluate other factors as well and that is why there are the other interview phases."

  Test Real Life Scenario

  "We are not so much looking for the solution as the ability to discuss, to receive feedback, and to manage it. It is also an opportunity to demonstrate added value, ability to innovate, etc."

  Cultural fit 

  "In this final phase of the interview what we evaluate are precisely these other factors beyond the technical that form a big part in making the final decision."