IT Support Intern

IT Support Intern

About Paack 📦

Paack is an avant-garde technology start-up in the logistics sector. It was founded in 2015, and since then, the company has experienced strong global growth and it currently operates in 70 cities across different countries such as Spain, the UK, France, and Portugal. Our success is backed by renowned European investors.

We believe the future of e-commerce deliveries is a customer-controlled system that schedules the distribution according to clients’ preferences. Additionally, our approach blends the last mile delivery experience with an environmental-friendly service. Paack wants to establish a combination of the two as the new market standard. Hence, we ensure clients receive their parcels in a time that suits them while contributing to sustainability.

Our product ecosystem was designed in-house allowing both technology and operationality to integrate perfectly, delivering parcels more efficiently. This results in unprecedented outcomes, offering our retail clients a competitive advantage whilst reducing the impact of their carbon footprint. Due to previously mentioned reasons, some of the best retailers (Amazon, Inditex Group (Zara), H&M, El Corte Inglés, etc) have chosen Paack as their exclusive partner.

Our team of Paackers is multicultural, multilingual, and highly qualified. We enjoy the challenges of scaling a global technology and logistics business, facing them with ambition.

In accordance with our corporate values: We CareWe ThriveWe Innovate, Paack is looking for inspiring people, people who love to grow exceeding expectations, and challenge the status quo.

Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive workplace.

Our team 🤲

Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive workplace.

Our team of Paackers is multicultural, multilingual, and highly qualified. We are entrepreneurial, and, inherently, we like to work hard. We enjoy all the challenges of scaling a global technology and logistics business, and we face them with ambition.

The engineering team has a flat management structure. The teams are organized by functional areas. Technical decisions are made as a team taking in the feedback and thought process of the engineers. Team members are free to move between different teams based on the feedback of their team members and the status of their project.

We work from different locations across the globe in different time zones. We follow agile practices like sprint planning, daily standup, and retrospectives through Slack and perform pair programming sessions and weekly engineering talks.

About the job 👩‍💻👩‍💻

We are looking for a dynamic, curious, and creative IT Helpdesk Assistant to support our IT department. 

You will have the opportunity to develop your professional skills while you are working in an International Start-Up. Your main task will do:

  • Provide 1st line support and troubleshooting for company IT infrastructure.
  • Provide IT equipment and setup.
  • Deploy devices to end-users, assist with basic enterprise-level management configuration and troubleshooting.
  • Update assigned tickets and continuously coordinate necessary work.
  • Basic daily tasks.

What are we looking for?🦸‍♀️🦸‍♂️

  • “Grado Medio” or “Grado Superior” in ASIX. 
  • Availability to make the Internship part-time during the morning.
  • English fluent (verbal and written) and excellent communication
  • Ability to work independently and take ownership of tasks.

Why Paack? 👈

Because to lead the online market delivery revolution we need enthusiastic, energetic, and committed people. People, who also bring strong expertise in their professional area and have a learning mindset.

If you commit to bringing all the above, we do commit to:

  • A great project in a fast-growing start-up, which is revolutionizing last-mile delivery in major European cities (London, Paris, Madrid, Barcelona, Lisbon, etc).
  • A place where you'll grow and build a successful career being part of a unique Team, both human and professional.
  • Collaborative work environment, we are passionate about new ideas and suggestions.
  • Very experienced people to work with. We want you to feel inspired by us, and us inspired by you.

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Department

Barcelona

Paack Logistics
08006 Barcelona Directions View page

Who are our Paackers?

People who care about what they do while respecting others and striving for innovation.

Every member is a fantastic contributor to the team who inspires and gets inspired by their colleagues. All Paackers are highly motivated to accomplish Paack's vision of "leading sustainable logistics for eCommerce in Europe."

Already working at Paack - WE Hire!?

Let’s recruit together and find your next colleague.

email
@paack.co
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