Operations Area Manager

Operations Area Manager

Reporting to the Ops Director. You will be responsible for controlling the development and administration of day-to-day ops and will need to provide a strategic vision to support our rapid growth.

About Paack¬†ūüď¶

Paack is an avant-garde technology start-up in the logistics sector. It was founded in 2015, and since then, the company has experienced strong global growth and it currently operates in 70 cities across different countries such as Spain, the UK, France, and Portugal. Our success is backed by renowned European investors.

We believe the future of e-commerce deliveries is a customer-controlled system that schedules the distribution according to clients’ preferences. Additionally, our approach blends the last mile delivery experience with an environmental-friendly service. Paack wants to establish a combination of the two as the new market standard. Hence, we ensure clients receive their parcels in a time that suits them while contributing to sustainability.

Our product ecosystem was designed in-house, allowing technology and operationality to integrate perfectly, delivering parcels more efficiently. This results in unprecedented outcomes, offering our retail clients a competitive advantage whilst reducing the impact of their carbon footprint. Due to previously mentioned reasons, some of the best retailers (Amazon, Inditex Group (Zara), H&M, El Corte Inglés, etc) have chosen Paack as their exclusive partner.

Our team of Paackers is multicultural, multilingual, and highly qualified. We enjoy the challenges of scaling a global technology and logistics business, facing them with ambition.

Following our corporate values: We Care, We Thrive, We Innovate, Paack is looking for inspiring people, people who love to grow exceeding expectations, and challenge the status quo.

Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive workplace.

What you will do

We are seeking an Operations Area Manager to join the team immediately.

As Operations Area Manager, you will report directly to the Operations Director UK. You will be responsible for controlling the development and administration of day-to-day operations and will need to provide a strategic vision to support our rapid growth.

Your main duties include:

  • Supervise the daily activities of our warehouses to guarantee an optimal development of operations
  • Coordinate the activities of the logistics teams and establish the mechanisms for the fulfilment of the objectives
  • Analyse and implement the necessary improvement actions.
  • Manage the supply according to the needs
  • Planning and execution of our expansion plan
  • Coordinate with the team the development and management of a portfolio of associated fleets, including the negotiation of prices and service level agreements and performance reviews
  • Coordinate the sizing of external / internal resources according to the demand according to the season of the year
  • Evaluate resource efficiency and identify opportunities to increase productivity within the team
  • Manage and monitor daily operating costs
  • Responsible for implementing the necessary measures to provide a safe and clean workplace for all employees
  • Monitoring and main operational contact of our key business accounts
  • Detect commercial needs of our clients / Retailers that allow us to develop new business areas or consolidate and increase current operations
  • Daily / weekly / monthly forecast analysis

What we look for

  • Training in Logistics / Transportation / Supply Chain or equivalent experience in logistics management
  • Ability to work under pressure and autonomously in a rapidly evolving environment
  • Excellent interpersonal, organisational and decision-making skills
  • Highly motivated and results-oriented person
  • Excellent negotiation skills
  • Availability to travel
  • High English level in both oral and written skills
  • French and/or Spanish desirable but not essential
  • Willingness to travel

What we provide

  • Contract: Permanent
  • Immediate start date
  • Paid holidays: 26 days
  • Notice period: 3 months, on completion of probationary period
  • Laptop, phone and extra equipment provided from start date
  • Amazing showcase new West London UK HQ and primary distribution centre
  • 1 min walk from Central line underground station (Perivale - 20 mins to Central London)
  • On site electric superchargers
  • Fun and supportive learning environment

Or, know someone who would be a perfect fit? Let them know!


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Who are our Paackers?

People who care about what they do while respecting others and striving for innovation.

Every member is a fantastic contributor to the team who inspires and gets inspired by their colleagues. All Paackers are highly motivated to accomplish Paack's vision of "leading sustainable logistics for eCommerce in Europe."

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